Courtesy Pay For When Financial Accidents Happen

DON’T LET UNEXPECTED EXPENSES TAKE A TOLL ON YOUR FINANCES

We’ve all been there; a bill you didn’t see coming needs to be paid, a payment processes late, or a reoccurring payment makes you overdraft your account. In the past, this could cause a lot of unnecessary stress and financial harm as it could lead to overdraft fees or hurt your credit. But, not with Courtesy Pay from We Florida Financial. 

Our credit union provides Members with a financial cushion for when the unexpected happens. Members don’t have to worry about outrageous fees or a damaged credit score with this valuable program. 

About We Florida Financial’s Courtesy Pay

Financial Limits

Financial Limits

Members can receive courtesy pay from our credit union ranging from $250 to $3,500.

Individual Item Fees

Individual Item Fees

Courtesy Pay is available on-demand with a straightforward fee of $39 per item. 

Payday Lending

Payday Lending

Courtesy Pay offers a less expensive alternative to payday lending when in need of money.

No Fee Enrollment

No Fee Enrollment

Members can sign up for Courtesy Pay free of charge. All you need to do is sign up.

Let’s Talk Details

Want to know more about We Florida Financial’s Courtesy Pay program? Below, you can see our most asked questions about our service and their answers. 

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WHAT IS COURTESY PAY?

Courtesy Pay is We Florida Financial’s discretionary overdraft program for Members in good standing. We do not guarantee to pay your items when there are non-sufficient funds in your account. You will be charged a fee, and you are expected to bring your account to a positive balance as soon as possible (on demand) within 24 hours when you use Courtesy Pay. You may opt-out of We Florida Financial’s Courtesy Pay service anytime by calling 954-745-2400 or updating your decision online.

HOW DOES COURTESY PAY WORK?

With this service, we may get paychecks, bill pay transactions, and automatic payments, like utility bills (ACH debits), when you have insufficient or unavailable money in your account to pay any or all of these items. We may also pay debit card charges and cash withdrawals from an ATM if you authorize us to do so ("opt-in").

Since Courtesy Pay is not a loan but a deposit service, you may be charged $39 per item paid or returned. Fees charged may reduce the Courtesy Pay amount available to you, so making a deposit quickly helps you and allows us to continue to provide Courtesy Pay protection on your account. We reserve the right to choose to pay or return any item at any time.

Suppose you have established overdraft protection to cover a negative balance through an automatic transfer from a savings account or approved line of credit. In that case, the Credit Union will access funds from these sources before using your Courtesy Pay overdraft limit.

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WHAT IS MY COURTESY PAY LIMIT?

The Courtesy Pay overdraft limit we offer to our Members ranges from $250 to $3,500. The Courtesy Pay overdraft limit may vary depending upon your account status and credit history. Your Courtesy Pay overdraft limit is applied only to your primary checking account if you have multiple checking accounts. Overdrafts are paid at the credit union’s discretion, and limits are subject to change daily without notification.

WHAT IF I DON'T WANT COURTESY PAY ON MY ACCOUNT?

You can opt-out of Courtesy Pay at any time, but if you do use it, you need to deposit funds into the account as soon as possible to cover the negative amount plus any fees we may charge.

Suppose we return your item for non-sufficient funds (NSF). In that case, the merchant, person, or company you paid with your check, debit card, or automatic payment may also charge you an additional fee or impose a penalty.

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WHAT DOES IT COST TO COVER AN OVERDRAFT?

We encourage you to maintain accurate records and practice good account management. This will help you avoid writing checks or drafts without sufficient funds and incurring the resulting fees.

HOW TO COVER OVERDRAFTS AT WE FLORIDA FINANCIAL FEES

 Good Account Management

$0.00

 Insufficient funds item fee (NSF)

$39.00 per item 

 Courtesy Pay (overdraft fee)

$39.00 per item 

 Overdraft Deposit Transfer Fee (automated)

$6.00 per transfer

 Overdraft LOC Transfer Fee (automated)

$6.00 per transfer

COURTESY PAY POLICY

Courtesy pay may be suspended or revoked by the credit union at any time for any of the following reasons: You exceed the maximum limit available to you, including fees; you have a delinquent loan or credit card; you file bankruptcy; we charge off a loan balance in your name or that of a joint owner; there are any legal orders, levies or liens outstanding on your account; you are abusing the Member relationship or service; or, your request to opt-out of the service.

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Additional Features and Services

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We keep your account information and identity safe from theft and fraud with a suite of security services.

Financial Education

Learn more about finance and how to be a better consumer and savings with our free educational materials.

Mobile App

Our mobile app serves as your virtual hub to view and manage all your account and loan information.

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We Make Switching Easy

Our automated account switching solution makes it easy for you to quickly and securely switch over your recurring direct deposits and automatic account payments.

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