Contact Us
Track your application & manage your account with these incredible tools:
Debit & Credit Cards Customer Service
Request Loan Payoff or Vehicle Lease Payoff
Need a loan payoff or vehicle lease payoff quote? For the fastest processing, please submit a secure request here. Typical processing time is one business day.
Members:
DEALERSHIPS:
Submit Dealership Payoff Request
Send Payment To
We Florida Financial. POB 1088, Ft. Lauderdale, FL 33302-1088
Overnight: We Florida Financial. 9560 Pines Blvd, Pembroke Pines, FL 33024-6258
Update Your Vehicle Insurance Info (CPI Insurance)
Insurance is required for some types of loans. The borrower may arrange such coverage on their own and communicate the coverage information to We Florida Financial.
In the event that We Florida Financial is not informed of such coverage, it will establish the required coverage and append the cost of coverage to the loan's regular amount due.
This will appear in the loan's Transaction History, as "CPI Premium" (Collateral Protection Insurance).
If you currently have a vehicle loan from We Florida Financial, and have established and/or wish to update your own vehicle insurance, please:
- Verify that "We Florida Financial" appears as the lien holder in the insurance policy.
- Verify that the deductible is a maximum of $1,000 for Collision and $1,000 for Comprehensive.
- Email the policy's Declarations page (not the ID Card) to
This email address is being protected from spambots. You need JavaScript enabled to view it.
Once verified, typical processing time is 5 business days. If relevant, the loan's regular payment amount will be adjusted accordingly.
Vehicle Title Request
When a vehicle loan is paid off, We Florida Financial automatically updates the electronic title within 3 business days. There is no need to manually request a title update. The State of Florida then releases the lien on the vehicle typically within 3-6 weeks.
Lookup the updated Vehicle Title Status with Florida's Highway Safety & Motor Vehicles.
Insurance Companies
Tax Documents
Year-end tax documents will be available by Jan. 31, 2025. Per IRS regulations, 1099's will be available for those who earned $10 or more in interest in 2024, and 1098's will be available for those who earned $600 or more.
Routing Number
The routing number and transit number for all We Florida Financial accounts is 267078325.
Verification of Deposit (VOD)
Request a Verification of Deposit (VOD) / "Immigration Letter" for an account at We Florida Financial.
Members (FASTEST):
THIRD-PARTY REQUEST:
Subject to Member Authorization
Locations
Schedule or Walk In
5,000+ Co-Op Shared Branches (Nationwide)
1,250 Publix Presto! ATMs (Southeast USA)
Prefer to Speak?
Great! We love people. Contact us through any of these channels.
Login > Click Menu > Support > Message Center > Compose
M-F: 8 AM - 5 PM
Sat: 9 AM - 1 PM
Loan Payments processed by phone are subject to fees. See Disclosures & Fees.
Login > Click Menu > Support > Message Center > Compose
M-F: 8 AM-5 PM; Sat: 9 AM-1 PM
Loan Payments processed by phone are subject to fees. See Disclosures & Fees.
Hardship Making Payment: M-F: 8 AM-5 PM
Careers / HR Department
Come join a team that is committed to providing excellent customer service and building life-long financial service relationships with its members!
Website: Careers
Email:
We Care Line
We strive for exemplary behavior and integrity across our workplace. If you encounter a workplace issue, such as, financial and auditing concerns, harassment, theft, substance abuse or unsafe conditions, please report it right away.
Phone: 800-461-9330
Text: 954-869-4770
Website: WeCare
Support:
We Give Back Foundation
We Give Back Foundation is about improving the quality of life of those in underserved communities. The communities in which we live, work, and play by allowing them access to banking without barriers. By doing so, we empower personal and social change by equipping community members with financial resources, education, and accessibility to pursue their dreams.
Phone: 954-745-2377
Website: wegivebackfl.org
We Florida Financial's Digital Banking Account Deletion Policy
Welcome to We Florida Financial's digital banking account deletion policy page. Below, you’ll find detailed steps on how to proceed with any request to delete your account and information on the data removed and retained during this process.
Steps to Request Account Deletion
Contact us to request that you would like to delete your digital banking account by calling us at 954-745-2400.
Data Deletion from the App
When you request the deletion of your account, the following data will be deleted:
- Personal Information: all personally identifiable information such as your name, email address and phone number.
- Transaction History: all records of your financial transactions within the app.
- App Usage Data: any data related to your interactions and usage of the We Florida Financial app.
